Resolved -
This incident has been resolved.
Mar 25, 11:01 AEDT
Update -
Our incident response team continue to monitor our Passport login issue. Due to a surge in traffic there are some rate limits in place to ensure legitimate user access. If you cannot access the page please try again in a few hours.
Mar 22, 11:26 AEDT
Update -
We are continuing to monitor for any further issues.
Mar 21, 23:44 AEDT
Update -
We are continuing to monitor for any further issues.
Mar 21, 23:30 AEDT
Update -
Our incident response team continues to monitor the situation to ensure all customer integrations have restored functionality.
Mar 21, 21:36 AEDT
Monitoring -
Our team has implemented a fix for the issue and is continuing to monitor the system.
Mar 21, 19:39 AEDT
Identified -
We have identified the root cause and are actively working towards remediation.
Mar 21, 18:14 AEDT
Investigating -
We're experiencing an issue with Immutable Passport. Login and transaction confirmations are impacted.
Mar 21, 17:40 AEDT