All Systems Operational

About This Site

Welcome to Immutable.

This page contains information about any planned maintenance, active incidents, and historical uptime information for our systems.

If you need support, head over to our support page at https://support.immutable.com

Uptime over the past 90 days. View historical uptime.
Immutable X Operational
90 days ago
99.97 % uptime
Today
Immutable X API ? Operational
90 days ago
99.97 % uptime
Today
Immutable X Link Operational
90 days ago
99.97 % uptime
Today
Immutable X Marketplace Operational
90 days ago
99.97 % uptime
Today
Immutascan Operational
90 days ago
100.0 % uptime
Today
Immutable zkEVM Operational
90 days ago
100.0 % uptime
Today
Mainnet Operational
90 days ago
100.0 % uptime
Today
Testnet Operational
90 days ago
100.0 % uptime
Today
Platform Services Operational
90 days ago
100.0 % uptime
Today
Passport Operational
90 days ago
100.0 % uptime
Today
Developer Hub Operational
90 days ago
100.0 % uptime
Today
Immutable X - Sandbox Operational
90 days ago
100.0 % uptime
Today
Immutable X API Operational
90 days ago
100.0 % uptime
Today
Immutable X Link Operational
90 days ago
100.0 % uptime
Today
Immutable X Marketplace Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Game Servers Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Pack Opening Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Login and authentication Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Technical Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
zkEVM Mainnet infrastructure upgrade May 2, 2024 13:00-14:00 AEST
Immutable zkEVM Mainnet will have a brief planned outage to upgrade infrastructure.

We’ll be upgrading various parts of our infrastructure to improve performance and reliability.

Requests made directly to the Immutable zkEVM RPC may have increased response times during the 60 second impact window. Transactions submitted via Passport and the Minting API will not be affected.

No other interruptions are expected outside of the 60 second impact window. We will keep you updated on the progress of the maintenance via our Status Page.
Posted on Apr 29, 2024 - 13:13 AEST
System Metrics Month Week Day
Orderbook API Response Time
Fetching
Asset Indexer API Response Time
Fetching
Past Incidents
May 1, 2024

No incidents reported today.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
zkEVM Testnet infrastructure upgrade
Update - The scheduled maintenance on zkEVM Testnet has been successfully completed. All systems are back online, and you can resume normal operations.

Maintenance Start Time: [03:00 UTC Time]
Maintenance End Time: [03:45 UTC Time]

Thank you for your patience and cooperation during this maintenance window.
Apr 24, 13:48 AEST
Completed - The scheduled maintenance has been completed.
Apr 24, 13:46 AEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 24, 13:45 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 13:00 AEST
Scheduled - Immutable zkEVM Testnet will have a brief planned outage to upgrade infrastructure.
Apr 23, 15:10 AEST
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024
Transaction submission to zkEVM failing
Resolved - We identified an issue related to gas pricing that prevents transactions from being submitted to Immutable zkEVM through the Minting API and Passport. Users of these products could have observed persistent failures for any transaction type.

Our team implemented a fix to the transaction pricing mechanism and verified that all services impacted were operating normally.

Incident Start Time: 20 Apr 2024 at 22:49:57 AEST.
Incident Resolution Time: 21 Apr 2024 at 13:38:29 AEST.

We apologise for any disruption this may have caused and thank you for your understanding.
Apr 20, 22:30 AEST
Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

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