All Systems Operational

About This Site

Welcome to Immutable.

This page contains information about any planned maintenance, active incidents, and historical uptime information for our systems.

If you need support, head over to our support page at https://support.immutable.com

Immutable X Operational
90 days ago
99.97 % uptime
Today
Immutable X API ? Operational
90 days ago
99.97 % uptime
Today
Immutable X Link Operational
90 days ago
99.97 % uptime
Today
Immutable X Marketplace Operational
90 days ago
99.97 % uptime
Today
Immutascan Operational
90 days ago
100.0 % uptime
Today
Immutable zkEVM Operational
90 days ago
100.0 % uptime
Today
Mainnet Operational
90 days ago
100.0 % uptime
Today
Testnet Operational
90 days ago
100.0 % uptime
Today
Platform Services Operational
90 days ago
100.0 % uptime
Today
Passport Operational
90 days ago
100.0 % uptime
Today
Developer Hub Operational
90 days ago
100.0 % uptime
Today
Immutable X - Sandbox Operational
90 days ago
100.0 % uptime
Today
Immutable X API Operational
90 days ago
100.0 % uptime
Today
Immutable X Link Operational
90 days ago
100.0 % uptime
Today
Immutable X Marketplace Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Game Servers Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Pack Opening Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Login and authentication Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Technical Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Orderbook API Response Time
Fetching
Asset Indexer API Response Time
Fetching
Past Incidents
Apr 22, 2024

No incidents reported today.

Apr 21, 2024

No incidents reported.

Apr 20, 2024
Resolved - We identified an issue related to gas pricing that prevents transactions from being submitted to Immutable zkEVM. This directly impacted the Minting API and Passport products, where users could have observed persistent failures for any transaction type.

Our team implemented a fix to the transaction pricing mechanism and verified that all services impacted were operating normally.

Incident Start Time: 20 Apr 2024 at 22:49:57 AEST.
Incident Resolution Time: 21 Apr 2024 at 13:38:29 AEST.

We apologise for any disruption this may have caused and thank you for your understanding.

Apr 20, 22:30 AEST
Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Resolved - This incident has been resolved.
Apr 15, 16:16 AEST
Update - We are continuing to investigate this issue.
Apr 15, 15:59 AEST
Investigating - We are currently investigating this issue.
Apr 15, 15:54 AEST
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Resolved - This incident has been resolved.
Apr 11, 10:58 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 10:54 AEST
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 10:27 AEST
Investigating - We are currently investigating an issue impacting asset indexing & minting that may be causing failures and timeouts.

Our team is actively working on resolving this and will provide updates as soon as possible.

Apr 11, 10:21 AEST
Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.