All Systems Operational

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Welcome to Immutable.

This page contains information about any planned maintenance, active incidents, and historical uptime information for our systems.

If you need support, head over to our support page at https://support.immutable.com

Uptime over the past 90 days. View historical uptime.
Immutable X - Mainnet Operational
90 days ago
99.99 % uptime
Today
Immutable X API ? Operational
90 days ago
100.0 % uptime
Today
Immutable X Link Operational
90 days ago
99.98 % uptime
Today
Immutable X Marketplace Operational
90 days ago
99.98 % uptime
Today
Immutable X - Sandbox Operational
90 days ago
100.0 % uptime
Today
Immutable X API Operational
90 days ago
100.0 % uptime
Today
Immutable X Link Operational
90 days ago
100.0 % uptime
Today
Immutable X Marketplace Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Game Servers Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Pack Opening Operational
90 days ago
100.0 % uptime
Today
Gods Unchained Login and authentication Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Technical Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Average IMX API Response time
Fetching
Past Incidents
Mar 27, 2023

No incidents reported today.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023
Error when attempting to create orders
Resolved - This incident has been resolved.
Mar 24, 15:05 AEDT
Update - The team have identified the problem are currently implementing a fix.

Impact:
Any users who minted assets between 5:00UTC - 16:00 UTC may 23 March 2023 may experience issues creating orders for those items. Any new items created after that time should not experience any problems.

The team is working on restoring capability to the affected items, the work is in progress.
Mar 24, 01:44 AEDT
Update - We are continuing to investigate this issue.
Mar 24, 01:23 AEDT
Investigating - Our API is currently experiencing an increased error rate on the Orders API endpoint. The impact started at approximately 5:00 UTC 23 March 2023. Our team is aware of the problem and is investigating.
Mar 23, 22:32 AEDT
Mar 23, 2023
Mar 22, 2023
Incorrect balance for withdrawals on IMX Public API
Resolved - This incident has been resolved. All prepared withdrawal balances are now correct.
Mar 22, 10:00 AEDT
Investigating - Our API is currently returning an incorrect balance for a small set of users who have prepared a withdrawal since the 13th March 2023. We are currently investigating this issue.
Mar 20, 17:03 AEDT
Mar 21, 2023

No incidents reported.

Mar 20, 2023
Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

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