Magic wallet sign-on unavailable for new users

Incident Report for Immutable

Resolved

This incident has been resolved.

Posted Nov 01, 2023 - 10:45 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2023 - 10:36 AEDT

Investigating

We are currently investigating an issue with Magic Wallet sign-on for new users.

Posted Nov 01, 2023 - 10:20 AEDT

This incident affected: Immutable X (Immutable X API, Immutable X Link, Immutable X Marketplace), Immutable X - Sandbox (Immutable X API, Immutable X Link, Immutable X Marketplace), and Platform Services (Passport).