We are pleased to inform you that the issue affecting Immutable Passport has been resolved. Our team has implemented a fix and verified that the service is operating normally.
We apologise for any disruption this may have caused and thank you for your understanding.
Posted Oct 01, 2025 - 11:07 AEST
Monitoring
Our team has implemented a fix for the issue and are continuing to monitor the system.
Severity Level: Low Next Update: 10m
We apologise for any inconvenience this may cause and appreciate your patience.
Posted Oct 01, 2025 - 10:59 AEST
Identified
We are investigating an issue that is preventing some Passport transactions from finalising. The cause of the issue has been identified, and our team is working on mitigating the issue.
Severity Level: High Next Update: 30m
We apologise for any inconvenience this may cause and appreciate your patience.
Posted Oct 01, 2025 - 10:05 AEST
This incident affected: Immutable Services (Passport).