Passport Wallet signature generation failing

Incident Report for Immutable

Resolved

This incident has been resolved.
Posted Jul 30, 2024 - 15:00 AEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 30, 2024 - 14:54 AEST

Investigating

We're experiencing an issue with Immutable Passport where attempts to send a transaction or generate a signature are failing due to issues with an upstream service provider.
Posted Jul 30, 2024 - 14:35 AEST
This incident affected: Platform Services (Passport).
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