Our incident response team continue to monitor our Passport login issue. Due to a surge in traffic there are some rate limits in place to ensure legitimate user access. If you cannot access the page please try again in a few hours.
Posted Mar 22, 2025 - 11:26 AEDT
Update
We are continuing to monitor for any further issues.
Posted Mar 21, 2025 - 23:44 AEDT
Update
We are continuing to monitor for any further issues.
Posted Mar 21, 2025 - 23:30 AEDT
Update
Our incident response team continues to monitor the situation to ensure all customer integrations have restored functionality.
Posted Mar 21, 2025 - 21:36 AEDT
Monitoring
Our team has implemented a fix for the issue and is continuing to monitor the system.
Posted Mar 21, 2025 - 19:39 AEDT
Identified
We have identified the root cause and are actively working towards remediation.
Posted Mar 21, 2025 - 18:14 AEDT
Investigating
We're experiencing an issue with Immutable Passport. Login and transaction confirmations are impacted.
Posted Mar 21, 2025 - 17:40 AEDT
This incident affected: Platform Services (Passport).